Strategic Service Innovation: A Human-Centered Mixed-Methods Approach

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https://doi.org/10.48693/14
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dc.contributor.advisorProf. Dr. Frank Teutebergger
dc.creatorKrüger, Nicolai-
dc.date.accessioned2022-01-12T11:43:15Z-
dc.date.available2022-01-12T11:43:15Z-
dc.date.issued2022-01-12T11:43:17Z-
dc.identifier.urihttps://doi.org/10.48693/14-
dc.identifier.urihttps://osnadocs.ub.uni-osnabrueck.de/handle/ds-202201125817-
dc.description.abstractIncreasing socio-technological complexity and ongoing environmental and social changes make it difficult to choose suitable approaches in today's innovation endeavors. Explorative and agile methods are increasingly used to reach out for disruptive innovations under uncertainty. However, feasibility of pioneering projects in business-critical contexts faces limitations in regulated branches. This doctoral thesis aims at contributing to service innovation research using a mixed-methods approach, being applied to several domains. Strategic Service Innovation (SSI) aspires to create novel digital service concepts ranging from radical technical innovations to business model pivoting.ger
dc.rightsAttribution 3.0 Germany*
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/de/*
dc.subjectHuman-Centered Designeng
dc.subjectInnovation managementeng
dc.subjectDigital Transformationeng
dc.subjectBusiness Model Innovationeng
dc.subjectTechnology Acceptanceeng
dc.subjectDesign scienceeng
dc.subjectUser experience designeng
dc.subjectPrototypingeng
dc.subject.ddc004 - Informatikger
dc.titleStrategic Service Innovation: A Human-Centered Mixed-Methods Approacheng
dc.typeDissertation oder Habilitation [doctoralThesis]-
thesis.locationOsnabrück-
thesis.institutionUniversität-
thesis.typeDissertation [thesis.doctoral]-
thesis.date2021-09-15-
orcid.creatorhttps://orcid.org/0000-0002-0848-6856-
dc.contributor.refereeProf. Dr. Oliver Thomasger
Enthalten in den Sammlungen:FB09 - E-Dissertationen

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