Titel:	Strategic Service Innovation: A Human-Centered Mixed-Methods Approach
Autor(en):	Krüger, Nicolai
ORCID des Autors:	https://orcid.org/0000-0002-0848-6856
Erstgutachter:	Prof. Dr. Frank Teuteberg
Zweitgutachter:	Prof. Dr. Oliver Thomas
Zusammenfassung:	Increasing socio-technological complexity and ongoing environmental and social changes make it difficult to choose suitable approaches in today's innovation endeavors. Explorative and agile methods are increasingly used to reach out for disruptive innovations under uncertainty. However, feasibility of pioneering projects in business-critical contexts faces limitations in regulated branches. This doctoral thesis aims at contributing to service innovation research using a mixed-methods approach, being applied to several domains. Strategic Service Innovation (SSI) aspires to create novel digital service concepts ranging from radical technical innovations to business model pivoting.
URL:	https://doi.org/10.48693/14 https://osnadocs.ub.uni-osnabrueck.de/handle/ds-202201125817
Schlagworte:	Human-Centered Design; Innovation management; Digital Transformation; Business Model Innovation; Technology Acceptance; Design science; User experience design; Prototyping
Erscheinungsdatum:	12-Jan-2022
Lizenzbezeichnung:	Attribution 3.0 Germany
URL der Lizenz:	http://creativecommons.org/licenses/by/3.0/de/
Publikationstyp:	Dissertation oder Habilitation [doctoralThesis]
Enthalten in den Sammlungen:	FB09 - E-Dissertationen

Diese Ressource wurde unter folgender Copyright-Bestimmung veröffentlicht: Lizenz von Creative Commons